Responsible Gaming

Introduction

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. While playing mobile pokies can be fun, it's important to remember that all forms of gambling carry risk. The odds are always in favour of the operator, and outcomes are random. Never gamble with money you cannot afford to lose, and always set limits before you start.

Age Verification

In New Zealand, the legal age for gambling is 18 years or older. Our site is intended for users who are 18+ or the legal gambling age in your jurisdiction. We encourage you to verify your age and identity when signing up to any online casino. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or a loved one, it may be time to seek help:

• Chasing losses – trying to win back money you've lost
• Hiding gambling activity from family or friends
• Feeling guilty or ashamed about gambling
• Spending more time or money than intended
• Borrowing money or selling possessions to gamble
• Neglecting work, school, or family responsibilities
• Lying about gambling habits
• Gambling to escape stress or negative feelings
• Finding it hard to stop or control gambling

Self-Help Tools

Most reputable online casinos offer tools to help you stay in control. Use these features to manage your gambling:

• Deposit limits: Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits: Limit the amount you are prepared to lose over a period.
• Reality checks: Receive reminders of how long you have been playing.
• Time-out periods: Take a short break from gambling (e.g., 24 hours to several weeks).
• Self-exclusion: Block access to your account for a longer period (months or permanently).

Support Organizations

If you feel that gambling is becoming a problem, free and confidential help is available. In New Zealand, contact:

• Gambling Helpline New Zealand – 0800 654 655 (free, 24/7)
• Problem Gambling Foundation of New Zealand (PGF Services) – provides free counselling and support.

If you are outside New Zealand, please contact your local national gambling support service. Some examples include GamCare (UK), Gambling Help Online (Australia), Responsible Gambling Council (Canada), National Council on Problem Gambling (US), and Bundeszentrale für gesundheitliche Aufklärung (Germany).

Call to Action

If you or someone you know has a gambling problem, don't wait. Reach out to a professional support service today. The earlier you seek help, the easier it is to regain control. Remember: help is free, confidential, and available 24/7.